An inhouse software 'QUEST' has been developed by SPARK PMU to monitor the calls and the type of queries received at the HelpDesk. With the help of 'Quest', SPARK PMU can identify from which module the most number of queries are asked and the changes to be made in the module. It also helps to record and quantify the number of queries answered by mail, chat and phone at the HelpDesk by each person.
. Tutorial for PF Claims which required Autherisation Approval from AG`s Download Tutorial
. Integration of SPARK - GPF Authorisation from Accountant General ( AG ) Office - Orders issued
.Enabled Photo and Signature resizing tool in SPARK
.The important NOTICE from PFRDA to the NPS subscribers may please be seen. All DDOs are requested to communicate the content of the notice to NPS subscribers (PRAN holders)
.Kannur Regional Spark Help Centre 0497-2707722
Today: Feb 25, 2017